Privacy Policy

1. Who We Are

Applantics is a Sri Lankan-based digital solutions studio delivering AI, custom software, ecommerce, and marketing services for clients worldwide. We act as the data controller when we decide why and how personal data is processed.

Contact us at contact@applantics.com or +1 888 999 0000 for questions about this notice.

2. Information We Collect

We only collect what is necessary to deliver our services and improve the experience across this site:

• Contact details: names, job titles, company names, phone numbers, and email addresses submitted through project briefs, proposals, career forms, or live chat.
• Account & portal data: login credentials, saved preferences, and profile details for demo, partner, or alumni portals.
• Transaction & fulfillment data: billing addresses, shipping details, tax IDs, and limited payment confirmations for ecommerce purchases, event tickets, or service retainers.
• Marketing insights: newsletter opt-ins, survey responses, testimonials, and campaign attribution data.
• Usage & device data: IP address, browser type, referring URLs, session recordings, and cookie identifiers collected via analytics tools to diagnose performance issues and keep the site secure.
• Media & submissions: project assets, design references, or documents you upload to collaborate on builds or case studies.

3. How We Use Personal Data

We process personal data under contractual necessity, legitimate interest, consent, or legal obligations. Typical uses include:

• Responding to contact requests, RFPs, demo scheduling, and project onboarding.
• Providing client dashboards, code handoffs, and support for live builds or retainers.
• Processing ecommerce purchases, invoices, renewals, and fraud prevention checks.
• Sending newsletters, service updates, release notes, and event invitations you opted to receive.
• Personalizing site content, case studies, and product recommendations.
• Measuring campaign performance, debugging issues, and complying with audits or legal requests.

4. Cookies & Tracking

We use first-party cookies for authentication, preferred language, and cart persistence, plus third-party analytics (such as Google Analytics, Microsoft Clarity, or Meta pixels) to understand usage patterns. Some landing pages embed maps, video, chat, or EmailJS widgets that may set their own cookies. You can manage preferences through your browser settings or by declining non-essential cookies in the banner when available.

5. When We Share Information

We do not sell personal data. We only share it with trusted parties who help us operate this business, each bound by confidentiality agreements and data processing terms:

• Infrastructure & hosting: cloud providers, CDN partners, and managed service providers that keep our apps and websites performant.
• Product & communication tools: EmailJS, CRM platforms, helpdesk services, and marketing automation partners.
• Payment partners: PCI-compliant processors (e.g., Stripe, PayPal) that handle card data directly; Applantics never stores full payment card numbers.
• Professional advisors: auditors, legal counsel, or insurers when required.
• Regulators or law enforcement: when compelled to comply with applicable laws.

6. International Transfers

Our teams collaborate across Sri Lanka, the EU, and North America. When data leaves your region, we rely on appropriate safeguards such as Standard Contractual Clauses, intra-group agreements, and zero-trust access controls to ensure equivalent protection.

7. Data Retention & Security

We retain personal data only as long as needed for the purposes outlined above or as required by law, then securely delete or anonymize it. Safeguards include encrypted databases, role-based access, MFA-protected admin panels, periodic penetration testing, and vetted vendor contracts. No method is 100% secure, so please notify us immediately if you suspect unauthorized access.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, update, restrict, delete, or port your personal data, as well as opt out of marketing communications. California residents can request disclosure of categories of data collected and shared, while EU/UK residents may object to processing based on legitimate interests or ask us to cease automated decision-making.

Submit requests via contact@applantics.com, through any logged-in dashboard, or by mailing the address listed on our contact page. We will verify your identity before completing any request.

9. Children’s Privacy

Our services target business professionals. We do not knowingly collect information from anyone under the age of 16. If you believe a child has provided data to us, contact us and we will remove it.

10. Changes To This Policy

We update this notice to reflect new services, regulations, or security practices. Material changes will be announced via banners, dashboard notifications, or email. Continued use of the site after an update indicates acceptance of the revised terms.

11. Contact & Feedback

Reach out anytime if you have questions about how Applantics handles your information, want to report a vulnerability, or need a signed Data Processing Agreement.

• Email: contact@applantics.com
• Phone: +1 888 999 0000
• Website: applantics.com